Frequently Asked Questions

Is chiropractic care safe?

Chiropractic care is widely recognised as a low-risk, non-invasive approach to managing musculoskeletal conditions such as back pain, neck pain, and headaches. That said, like all forms of health care, it does carry some risks — and we take those seriously.

Before any hands-on care, we carry out a thorough screening process: a detailed health history, physical examination, and neurological or vascular checks where clinically indicated. This helps us understand whether chiropractic care is appropriate for you, or whether we should refer you to another health professional. We will always be upfront with you about what we find.

Are chiropractors real doctors?

Chiropractors in Australia complete a minimum five-year university degree and are registered with the Australian Health Practitioner Regulation Agency (AHPRA) — the same federal body that registers medical practitioners, dentists, nurses, and physiotherapists. The title "Dr" is a courtesy title used by some chiropractors, as it is by some dentists and optometrists. It does not indicate a medical degree.

Chiropractors are primary contact practitioners, which means you can see one directly — no GP referral needed.

What is the cracking sound during an adjustment?

That popping or clicking sound is caused by small gas bubbles releasing within the fluid that surrounds your joints. It is the same mechanism as cracking your knuckles — completely harmless. It is not a sign that anything is breaking or being forced.

Not everyone experiences the sound, and not all techniques produce it. If you would prefer a quieter approach, we have low-force mobilisation methods that work without it. Just let us know what you are comfortable with.

Does chiropractic care hurt?

Most people find chiropractic treatment comfortable. Some experience mild soreness in the area that was treated afterwards — similar to the feeling you might get after starting a new exercise — which typically settles within a day or two.

We always talk you through what we are going to do before we do it. If something does not feel right during a session, you can tell us at any point and we will adjust our approach. We also offer low-force techniques if you prefer a lighter touch.

How much does it cost?

An initial consultation (approximately 60 minutes) is $170. Follow-up visits are $75. Concession rates of $60 are available for pensioners, students, and children.

There are no hidden fees. You will always know what a visit costs before you commit. For full details, including Medicare and DVA information, see our pricing page.

Can I claim on my private health fund?

Most likely, yes. The majority of private health insurance funds in Australia include chiropractic under "extras" or "ancillary" cover. How much you get back depends on your fund and your level of cover — it is worth checking your policy or calling your fund if you are not sure.

We have HICAPS facilities in the clinic, which means you can tap or swipe your health fund card at the time of your visit and only pay the gap. No claim forms, no waiting for reimbursement. Just bring your card along.

Does Medicare cover chiropractic?

Not for standard visits. However, if you have a chronic condition, your GP may set up a Chronic Disease Management (CDM) plan — sometimes called an Enhanced Primary Care (EPC) plan. This can entitle you to up to 5 Medicare-subsidised allied health visits per calendar year, including chiropractic.

With a CDM plan, you would pay a small gap fee of around $10 per visit. If you think you might be eligible, it is worth having a conversation with your GP. If you already have a plan in place, bring your referral letter to your first appointment.

Do you accept DVA?

Yes. We bulk bill all Department of Veterans' Affairs gold and white card holders — there is no out-of-pocket cost. Just bring your DVA card to your appointment.

Do I need a referral from a GP?

No. You can book directly — chiropractors are primary contact practitioners in Australia, so no referral is required. The only exception is if you want to use a CDM/EPC plan for Medicare-subsidised visits, in which case you will need a referral from your GP. Bring that paperwork along to your first appointment.

Do I have to keep coming back forever?

No — and this is a concern we hear often. We structure care with clear phases and defined goals:

• Relief phase — addressing your current issue and working towards improved comfort and function.
• Corrective phase — looking at contributing factors to reduce the likelihood of things coming back.
• Maintenance (optional) — some people choose periodic check-ups because they find it helpful. This is entirely your call, and there is never any pressure.

The aim is always to give you the understanding and tools to manage your own body well. Independence is the goal, not ongoing dependence on us.

What should I wear to my appointment?

Wear something comfortable that you can move in — activewear, loose-fitting clothing, or anything that allows us to assess and work with your spine and joints. You do not need to undress, though we may ask you to remove bulky layers so we can examine you properly.

Is chiropractic care appropriate during pregnancy?

Many people find chiropractic care helpful for managing pregnancy-related lower back pain and pelvic girdle discomfort. We use modified, low-force techniques and purpose-designed positioning that is adapted for comfort at every stage of pregnancy.

If you are pregnant or planning to become pregnant, let us know when you book so we can make sure everything is set up for you.

What is the difference between a chiropractor and a physiotherapist?

Both are university-qualified, AHPRA-registered health professionals who work with musculoskeletal conditions. There is genuine overlap in modern practice. Broadly speaking, chiropractors tend to focus on spinal and joint function through manual adjustment, while physiotherapists often emphasise movement rehabilitation and exercise prescription — though both professions do elements of each.

We work collaboratively with physiotherapists, GPs, and other health professionals. If we think a different type of care would serve you better, we will say so.

Can children see a chiropractor?

Yes. Children can experience musculoskeletal issues — from growing pains to postural concerns related to heavy school bags or screen time. We use age-appropriate, low-force techniques when caring for younger patients. A thorough assessment is always carried out first to determine whether chiropractic care is suitable.

Parents or guardians are welcome to be present throughout the entire consultation.